ZenKul
Account deletion

Delete your ZenKul account and data

You do not need to sign in. Enter the email address on your account and we will send a 6-digit verification code to it. Once verified, your request is recorded and completed within 30 days. You will get an email when the erasure is done.

What gets deleted

  • Your name, email address and phone number
  • Your date of birth, gender and profile photograph
  • Your login and the sessions attached to it
  • Your email delivery logs
  • The identifying details captured in our audit trail

What we must keep, and why

  • Paid fee invoices and receipts — required for 72 months under Section 36 of the CGST Act
  • Examination results your school must keep under board regulations
  • Records needed to defend a live legal claim

Still have access to your account? You can also request deletion from Profile → Request account deletion after signing in — it goes to the same place.

Questions about how your data is handled are answered in our Privacy Policy, or email support@zenkul.com. You may also complain to the Data Protection Board of India.

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