Account deletion
Delete your ZenKul account and data
You do not need to sign in. Enter the email address on your account and we will send a 6-digit verification code to it. Once verified, your request is recorded and completed within 30 days. You will get an email when the erasure is done.
What gets deleted
- Your name, email address and phone number
- Your date of birth, gender and profile photograph
- Your login and the sessions attached to it
- Your email delivery logs
- The identifying details captured in our audit trail
What we must keep, and why
- Paid fee invoices and receipts — required for 72 months under Section 36 of the CGST Act
- Examination results your school must keep under board regulations
- Records needed to defend a live legal claim
Still have access to your account? You can also request deletion from Profile → Request account deletion after signing in — it goes to the same place.
Questions about how your data is handled are answered in our Privacy Policy, or email support@zenkul.com. You may also complain to the Data Protection Board of India.