Everything governing ZenKul
Terms, privacy and usage policies for the ZenKul school management platform — free to read and download at any time.
Start here — for principals and managers
Terms in Brief
A plain-English summary of the whole agreement: what you pay for, who is responsible for what, how children's data is handled, and what we do and do not promise. Not a contract on its own — the full Terms prevail.
7 pages · PDF
For your school or trust
Terms and Conditions
The binding agreement between ZenKul and your institution, with schedules on data processing, service levels, security measures, billing, and the third parties we rely on.
57 pages · PDF
For everyone
Privacy Policy
How personal data — including the data of children — is handled under the Digital Personal Data Protection Act, 2023, and why your school, not ZenKul, is the Data Fiduciary.
8 pages · PDF
For teachers, staff, students and parents
End-User Terms of Use
The rules for the people who log in day to day, written in plain language for them. Explains what applies to students under 18.
8 pages · PDF
For everyone
Acceptable Use Policy
What may and may not be done on the platform, and what happens when a rule is broken.
5 pages · PDF
For schools and parents
Refund and Cancellation Policy
When Subscription Fees paid to Zenkul can be refunded, and why refunds of school fees paid to your school are a matter between your school and the payer.
4 pages · PDF
Questions about any of these documents? Email support@zenkul.com.